Careers
Cooks | Bellecour is built around the philosophy that everyone in the organization shares in the experience of growing a company. We wouldn’t be as successful as we are today if we didn’t allow our employees to have a voice in what we do. That’s why we foster an environment where everyone is encouraged to speak their minds and get involved.
We’re a small organization, much like a tight-knit family and we’re always evolving. We are continually looking to add new, qualified members to our team, whether it’s class assistants for our cooking schools, barista/sales associates in our stores, or a new member for our administrative team. We look forward to hearing from you.
Current Open Positions
Private Event and Bakery Catering Sales Manager
At Cooks | Bellecour, we believe that Life Happens in the Kitchen. Our retail stores, cooking schools and bakeries are filled with tools, gadgets, pastries, coffee and kitchen advice offering guests culinary experiences while visiting us and at home.
We’re looking for a Private Event and Bakery Catering Sales Manager with selling acumen to drive business results while growing B2B relationships.
Job Duties and Responsibilities:
- Conduct and manage all B2B sales outreach opportunities and relationships
- Make sales calls and send outreach inquiries to existing and prospective clients
- Coordinate and facilitate all private event and bakery catering details
- Communicate private event and bakery catering details with our operations team
- Work with outside vendors to provide other services not directly offered by Cooks | Bellecour
- Be the on-site private event coordinator and greet clients to introduce them to the chef and culinary assistants
- Enforce contract and event details deadlines
- Lead and manage all invoicing and collections for deposits, invoices and final payments.
- Manage and make updates within TripleSeat CRM
- Review and maintain all Private Experience contracts, mail merge documents and emails
- Co-Lead biannual review of current private event experiences and new menu planning in collaboration with the School Operations Team
- Collaborate with Marketing Manager in planning sales and marketing opportunities for events, catering and other B2B experiences
- Proof email marketing campaigns for B2B clients
- Complete bi-annual pricing analysis for event and catering products
- Gather and enter monthly sales data for distribution
- Work with Buyer on custom gifts for clients
Required Skills:
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Ability to build, maintain and grow collaborative relationships
- High level of customer service
- Capacity to tailor services and anticipate client needs
- Ability to communicate positively and work cooperatively with all team members and guests.
- Ability to work Monday - Friday
- Ability to remain positive in a high volume sales environment.
- Possession of high levels of culinary curiosity and/or experience.
Experience and Qualifications:
-
2–3 years of driving sales and managing B2B relationships.
- Experience holding clients accountable to meeting deadlines.
- Proven financial management skills of invoicing and payment processing
- 1 year of working in TripleSeat, preferred.
- 1 year of experience in selling events or catering, preferred.
- Familiarity with Google Office Suite.
Cooks | Bellecour Shared Values:
- Positivity; energy, attitude, outlook, relationships, leadership
- Speaking our truth, hearing the truth from others, without blame or judgment
- Gaining efficiency, so we can take on something new
- Holding each other accountable to our commitments
- Working for the betterment of Cooks I Bellecour
- Vision and Mission: working from a holistic approach
- Coaching to enhance strengths, while developing opportunities for personal/professional growth
- Willingness to learn and grow
Pay and Benefits:
- Salaried Position
-
Health & Dental Insurance 75% coverage
-
Paid Vacation & PTO - 30% discount on retail products, exclusions apply
- Sales incentive based on achieving goals
- Cooking class attendance free
- Vendor Incentives
If this sounds like you, we would love to have you join our team!
Please email a cover letter and resume to admin@cooksofcrocushill.com
Cooks | Bellecour provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local requirements.
Retail Buyer
At Cooks | Bellecour, we believe that Life Happens in the Kitchen. Our retail stores, cooking schools and bakeries are filled with tools, gadgets, pastries, coffee and kitchen advice, offering guests culinary experiences while visiting us and at home.
We’re looking for a Retail Buyer with experience, business acumen and knowledge to drive retail sales through an on-point retail assortment.
Job Duties and Responsibilities:
Buying and Assortment Management
- Manage and execute weekly buys and according to Open To Buy numbers
- Category and subcategory management and analysis
- Create and manage seasonal and evergreen assortments based on trends and sales goals for brick and mortar and online store fronts
- Buying new and exiting out of products as needed
- Attend trade shows as needed to ID new products and trends
- Participate in and lead meetings as it relates to the assortment, buying and inventory
- Own and lead all vendor communications
- Partner with Marketing on website maintenance - new items, removal of items, promos, etc.
Analytics & POS Management
- Share monthly COGs report with Bookkeeper
- Share monthly Sales History Reports to Culinary Instructor/Chef
- Utilize CounterPoint systems, partner with tech/report support as needed for assistance
- Maintain vendor/item information in CounterPoint
Inventory Management
- Partner with Warehouse on incoming shipments, shipping issues and planning for receiving orders
- Ensure adequate inventory is available for promotions and/or vendor events in stores
- Adjust min/max numbers in stores as needed
- Assist with retail inventory process, twice a year
Crop Share & Private Label
- Provide support in packing and labeling crop shares
- Assist in Packing & labeling private label chocolate
- Inform retail teams and customer service when crop shares are ready for pick up
- Provide support in packing and labeling crop shares
- Partner with Creative Director and Food buyer on Monthly Crop Share assortment plans brainstorming & final assortment
Experience and Qualifications:
-
3-5 years of retail buying experience
- Passion for food & cooking
- Proficiency with data-driven purchasing software systems
- Proficiency in forecasting, analytics
- Experience managing a diverse assortment
- Proficiency in utilizing inventory management tools
- Appropriate financial management skills
- Proven vendor relationship experience
- Experience with point of sale (POS) systems
- Familiarity with Google Suit
- An understanding of assortment as relates to ecom and direct-to-consumer sales
Required Skills:
- Possession of culinary curiosity and/or experience
- Ability to work in the office with flexibility negotiable
- Strong analytical and problem-solving skills
- Bachelor's degree or equivalent
- Experience in retail or merchandising (preferred)
- Excellent communication and interpersonal skills
- Ability to travel to tradeshows
Cooks | Bellecour Shared Values:
- Positivity: energy, attitude, outlook, relationships, leadership
- Speaking our truth, hearing the truth from others, without blame or judgment
- Gaining efficiency, so we can take on something new
- Holding each other accountable to our commitments
- Working for the betterment of Cooks | Bellecour
- Ethical behavior being critical to our success
- Respecting each other as people
- Asking questions to gain understanding or clarity
- Vision and Mission; working from a holistic approach
- Coaching to enhance strengths, while developing opportunities for personal/professional growth
- Willingness to learn and grow
Pay and Benefits:
- Salaried Position
- Health & Dental Insurance 75% coverage
- Paid Vacation & PTO
- 30% discount on retail products, exclusions apply
- Sales incentives based on achieving goals
If this sounds like you, we would love to have you join our team!
Please email a cover letter and resume to admin@cooksofcrocushill.com
Cooks | Bellecour provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local requirements.
Retail Sales Associate & Barista | All Locations
At Cooks | Bellecour, we believe that Life Happens in the Kitchen. Our retail stores, cooking schools and bakeries are filled with tools, gadgets, pastries, coffee and kitchen advice offering guests culinary experiences while visiting us and at home.
We’re looking for outgoing, personable team members to join our Baristas and Sales positions.
Job Duties and Responsibilities:
- Contribute toward the achievement of daily retail sales goals.
- Remain informed about the products and services that we offer and enthusiastically share genuine knowledge with our guests.
- Complete inventory control processes, including stocking shelves and completing any stock or inventory counts as requested.
- Model industry-leading levels of exemplary guest service.
- Operate a Point of Sale System (POS) for all guest purchases.
- Communicate and discuss delicious bakery descriptions with guests.
- Prepare high-quality, handcrafted coffee and tea beverages.
- Adhere to standard operations procedures to ensure the smooth flow of store operations.
- Ensure that merchandise stock levels and merchandise presentations meet our visual standards.
- Execute additional projects as assigned by the store management team.
Required Skills:
- Ability to communicate positively and work cooperatively with all team members and guests.
- Ability to move about the store, assisting guests before they ask for help and retrieving merchandise from back stock areas.
- Ability to retrieve and replenish merchandise and bakery items.
- Ability to make handcrafted coffee/tea beverages.
- Ability to work a minimum of 15 hours a week.
- Ability to operate a computer/point of sale (POS) system and espresso machine to accomplish work.
- Ability to lift and/or move merchandise weighing up to 35 lbs.
- Ability to remain positive in a high-volume sales environment.
- Ability to recite menu offerings and ingredients.
- Possession of high levels of culinary curiosity and/or experience.
Experience and Required Qualifications:
- 1 year of retails sales and customer service experience preferred.
- 1 year of coffee barista and bakery experience preferred.
- Proficient in point of sale (POS) systems.
Cooks | Bellecour Shared Values:
- Positivity: energy, attitude, outlook, relationships, leadership
- Speaking our truth, hearing the truth from others, without blame or judgment
- Gaining efficiency, so we can take on something new
- Holding each other accountable to our commitments
- Working for the betterment of Cooks | Bellecour
- Ethical behavior being critical to our success
- Respecting each other as people
- Asking questions to gain understanding or clarity
Pay and Benefits:
-
$14.50 per hour plus tips
- 30% discount on retail products, exclusions apply
- Monthly Sales Incentive
- Cooking class attendance/audit free
- Vendor Incentives
- Training Rewards
This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks and duties.
Cooks | Bellecour provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local requirements.
Retail Sales Lead | North Loop
At Cooks | Bellecour, we believe that Life Happens in the Kitchen. Our retail stores, cooking schools and bakeries are filled with tools, gadgets, pastries, coffee and kitchen advice offering guests culinary experiences while visiting us and at home.
The Retail Sales Lead contributes to the success of Cooks | Bellecour by inspiring customers on all points of their culinary journey. This role supports a Store Manager in the achievement of sales goals and directs daily retail store and bakery operations. The Retail Sales Lead reports to a Store Manager.
Job Duties and Responsibilities:
- Contribute to an environment where employees are informed and capable by supporting training for all employees.
- Model and hold employees accountable to customer service standards.
- Model and ensure all Cooks Bellecour policies and standard operating procedures are communicated effectively to employees, maintained and consistently followed.
- Provide coaching in the moment and performance feedback to employees and communicate performance issues directly to the Store Manager.
- Support sales driving initiatives and achieve daily sales goals.
- Direct employees to ensure appropriate merchandise stock levels, merchandise presentations, and ensure the sales floor and bakery is adequately stocked according to visual standards.
- Stay informed by maintaining product knowledge, accessing available training and seeking out additional resources when necessary.
- Complete and carry out inventory management procedures.
- Demonstrate exceptional verbal and written communication skills with employees, customers, and leadership support team.
- Additional responsibilities as assigned by the Store Manager.
Required Skills:
- Ability to communicate verbally and work cooperatively with employees and customers.
- Ability to move about the store coaching and directing employees; selling to customers and retrieving merchandise from storage,sales floor, and bakery.
- Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and replenish merchandise and bakery items.
- Ability to work a varied schedule to observe employees and customers at different times of the day, week and year.
- Ability to work a minimum of 34 hours per week.
- Ability to ascend/descend ladders in order to retrieve and/or move merchandise.
- Ability to operate a computer, POS system.
- Ability to make handcrafted coffee/tea beverages.
- Regular and predictable attendance.
- Ability to lift and/ or move merchandise weighing up to 35 lbs.
Experience and Required Qualifications:
- 1 year of retail sales and customer service experience, preferred.
- 1 year of retail supervisory experience, preferred.
- 1 year of cafe barista experience, preferred.
- 1 year of retail bakery operations experience, preferred.
- Proficient in POS Systems.
- Some experience with MS Office Suite (Outlook, Word and Excel).
Cooks | Bellecour Shared Values:
- Positivity: energy, attitude, outlook, relationships, leadership
- Speaking our truth, hearing the truth from others, without blame or judgment
- Gaining efficiency, so we can take on something new
- Holding each other accountable to our commitments
- Working for the betterment of Cooks | Bellecour
- Ethical behavior being critical to our success
- Respecting each other as people
- Asking questions to gain understanding or clarity
Pay and Benefits:
- $17.00 per hour plus tips
- 30% discount on retail products, exclusions apply
- Monthly Sales Incentive
- Cooking class attendance/audit free
- Vendor Incentives
- Training Rewards
This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks and duties.
Cooks | Bellecour provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local requirements.
Culinary Chef/Instructor | Part Time
At Cooks | Bellecour, we believe that Life Happens in the Kitchen. Our retail stores, cooking schools and bakeries are filled with tools, gadgets, pastries, coffee and kitchen advice offering guests culinary experiences while visiting us and at home.
This role is focused on instructing public cooking classes along with corporate and private culinary events that consistently deliver the Cooks Experience. Contract chefs teach their own recipes along with C|B developed classes.
Minimum Requirements/Qualifications:
- Associate’s Degree in Culinary Arts or Certificate from an accredited culinary institute or three years work related experience
- Create, write and publish recipes using a variety of cooking methods
- Classroom or individual teaching experience
- Multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail
- Work independently while contributing to team environment
- Communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner
- Establish and maintain effective working relationships with coworkers, students/customers and industry organizations in support of Cooks | Bellecour
Cooks | Bellecour Shared Values:
- Positivity: energy, attitude, outlook, relationships, leadership
- Speaking our truth, hearing the truth from others, without blame or judgment
- Gaining efficiency, so we can take on something new
- Holding each other accountable to our commitments
- Working for the betterment of Cooks | Bellecour
- Ethical behavior being critical to our success
- Respecting each other as people
- Asking questions to gain understanding or clarity
This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks and duties.
Cooks | Bellecour provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local requirements.